Privacy Policy
Last updated: 23 September 2026
This Privacy Policy explains what information Sitara Play ("we", "us") collects when you use our website and streaming service, how we use it, and the choices you have. By using Sitara Play you agree to this policy.
1.Information we collect
- Mobile number — used to create your account and log you in with a one-time password (OTP).
- Subscription & payment records — the plan you bought, amount, date, status and the transaction reference from our payment gateway.
- Device & usage data — IP address, browser/user agent, and pages visited, collected automatically when you use the site.
2.Payments
Payments are processed by our payment partner, Cashfree Payments. Your card, UPI or bank details are entered on Cashfree's secure checkout and are never stored on our servers. We only receive the payment status and a transaction reference.
3.How we use your information
- To create and secure your account, and to send login OTPs by SMS.
- To activate, manage and verify your subscription.
- To provide customer support and respond to your requests.
- To prevent fraud and comply with legal obligations.
4.Cookies
We only use essential cookies to keep you logged in and remember your subscription status. We do not use advertising or third-party tracking cookies. You can clear cookies at any time in your browser.
5.Sharing
We do not sell your personal information. We share it only with service providers who help us run the service — our payment gateway, SMS provider and hosting provider — and with authorities when required by law.
6.Data retention & security
We keep account and transaction records for as long as your account is active and as needed to meet legal, tax and accounting requirements. We use reasonable technical and organisational measures to protect your data, but no method of transmission over the internet is completely secure.
7.Your rights
You can ask us to access, correct or delete your personal information by emailing support@sitaraplay.com from — or mentioning — your registered mobile number. Some records (such as payment records) may need to be retained where required by law.
8.Age restriction
Sitara Play is intended only for adults aged 18 and above. We do not knowingly collect information from anyone under 18.
9.Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed. Continued use of the service after an update means you accept the revised policy.
Questions? Write to us at support@sitaraplay.com.